Customizing LCM

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This section (will) contain more information on how to customize LCM to your specific requirements, such as: adding new fields, modifying the user-interface, creating custom reports, etc.

LCM debug options

The following describes how to activate specific debug variables for various mechanisms. Useful for developers, testers and translators. (continue)

Customizing only a few translation strings

The terminology used in LCM tries to be as neutral as possible, but this is not always possible and may be at times too confusing for some users. For example, you may wish to display “advisor” instead of “user”, “matters” instead of “cases”, etc. This is possible to do without modifying the main translation file, which is updated with new each version of LCM. (continue)

Customizing LCM internals using the "my_options" file

A few internal LCM features do not have a user-interface, either because they are too specific or because they are too confusing for most administrators. Such features have their default value set in “inc/inc_version.php”, but since this file should not be modified, administrators may create a “my_options.php” file where they can store site-specific configurations. (continue)

Customizing the login screen

It is possible to add custom html to the login screen, as seen on the public testing site. For example, to show news or other important information to your users, before they log into the system. (continue)

Custom functions to validate specific fields

Since LCM 0.7.0, it is possible to use plugins in order to add functions to validate the data entered by users into LCM, without modifying the program’s core. (continue)

Using PostgreSQL instead of MySQL

By default, LCM uses the MySQL database to store the information it manages. Since LCM 0.7.0, it is now possible to use other databases, such as PostgreSQL. (continue)

Modify the lenght of the follow-up description preview

The follow-ups tab of the case details shows the list of all follow-ups for that case. The list includes the follow-up date, length, user (advisor), type of activity and a short preview of the follow-up description. By default, this preview is limited to 256 characters. (continue)

Hiding the "organisations" functions

In some environments, it may be confusing for users to have the «organisations» functions. Altough we did not think this was sufficiently important to implement a user-interface for this feature, it is possible to deactivate it using a «meta». (continue)

Customizing the "Case ID"

Thursday 5 April 2007
Some offices need to generate a case ID automatically using a set of predetermined criteria. For example: it may be WP-420123 to show that the case is of type "WP", or "420123/2007" to show that it is a case from 2007. There is a way in LCM to create a custom function which will generate this case ID. (continue)

Using the different numbering system (such as Indian) for currency

Thursday 5 April 2007 Mathieu Lutfy
LCM already had a way to format currency so that it is "1,000,000.00" in English, or "1 000 000,00" in French, but there was no way to support other numbering systems, such as the Indian numbering system, which would print the same number in the form "1,00,00,00.00". (continue)

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